Shannon Pennisi
MOrgPsych, BPsych(Hons), BBehSc, BA Crim
Global Leader of Innovation
As the Global Leader of Innovation at Sentis, Shannon leads the Innovation Team to design, develop and evaluate innovative and effective neuropsychology solutions for our clients. The Innovation Team at Sentis is comprised of research, digital, and design and development specialists and psychologists who are passionate about creating unique, practical and proven programs, research and products in the areas of safety, psychology, well-being, organisational development and leadership. Since joining Sentis in 2008, Shannon has held positions in the Research and Assessments team within Sentis where she managed large scale research projects and designed and evaluated customised surveys and evaluations tools to support Sentis’ programs and services. Shannon is a registered Organisational Psychologist who has consulted across a range of areas within industrial/organisational psychology and organisational development. Shannon's previous roles have included psychological assessment, personnel selection and recruitment, training design and delivery, leadership development, team building, and culture surveys. Shannon has worked across a number of industries and particularly in the mining and resources sector. Shannon holds a Masters degree in Organisational Psychology and is a Member of the Australian Psychological Society (APS), the College of Organisational Psychologists (COPS) and the Australian Institute of Management (AIM). Shannon is in the final stages of completing a Doctorate in Organisational Psychology at Griffith University in Brisbane.
Katie McEvoy
Facilitator
Katie is a Registered Psychologist in Australia, graduating with Bachelor of Psychology (Hons) from Griffith University in 2004. Following graduation, Katie embarked on her psychology career at Queensland Corrective Services where she provided individual and group based psychology interventions to forensic clients, including high risk and sex offenders. She was also heavily involved in the court process, providing court reports and submissions to Queensland Magistrates and District courts. Following this, she launched herself into a position at Queensland Mental Health, driven by her great interest in the treatment of dual diagnosis and trauma related disorders. After acquiring knowledge in the treatment of complex mental health issues, Katie found herself returning to the forensic field to take a position with the Queensland Drug Court. During this time she was worked across government and non-government organisations to mediate and direct client care for individuals with significant forensic histories and substance abuse disorders. She was predominately responsible for treatment planning, intervention, and program development and evaluation. More recently, Katie has worked as psychologist in the private sector, operating her own private practice. She has a passion for treating complex clients and is a skilled Acceptance and Commitment Therapy practitioner.
Katie brings with her a passion for creating a rich, full, meaningful life; a keen desire to challenge herself in new and exciting ways; and great hope that she may have a positive impact in the lives of those whom she is lucky enough to meet and/or treat!
Darren Kennedy
Quality Assurance Manager
Darren joined the Sentis team in 2011 in the newly formed role of QA Manager. His focus is to ensure Sentis provides the highest quality service and project management to Clients and this will include continuous development and improvement of the Sentis auditing, reporting and feedback systems.
Darren completed a Bachelor of Business at the University of Queensland and has developed his career in the private sector of the Hospitality and Distribution industries. Darren has extensive experience in areas including accounting, sales, logistics, business operations and systems, man management and tenders and contracts management. In the two years prior to starting with Sentis Darren concentrated on developing new and existing business with Clients that had specific, large scale operational and logistical requirements. This required intensive analysis of a customer's requirements and integration of these into the business structure so that the client's needs were met. Darren has found this experience invaluable and it has allowed him to develop his skills and ability to understand and relate to a client's needs to facilitate successful outcomes for both parties.
Darren enjoys family time with his wife and two children and looks forward to camping, bush walking and a hit of golf whenever he can.
Melissa Copeman
Facilitator
Melissa is a Psychologist, and joined Sentis as a Facilitator in November 2008. Prior to this, Melissa gained valuable clinical experience in a variety of alcohol and other drug (AOD) treatment settings, including a residential rehabilitation facility and an opioid treatment clinic.
Melissa's interest in the AOD field has seen her gaining expertise in the assessment and treatment of clients with substance abuse difficulties, contributing to the evaluation and development of therapeutic programs, as well as publishing her research project in the Journal of Substance Use. Melissa has furthered her skills by running her own private practice, as well as working for the Child and Youth Mental Health Service which dealt with the assessment and treatment of children and adolescents with severe and complex mental health issues, and their families.
Melissa brings a passion for helping others to effect change in their lives, a desire to learn and grow, and to enjoy this journey in life.
David Musgrave
Facilitator Manager-America (Acting)
David hails from Canada, and has been supporting our global clients via cutting edge, neuroscience based safety education and coaching for the past 5 years. David's role also includes providing post-training leadership coaching, and teams-level in field support, that effectively brings training concepts alive within client organisations to facilitate effective organisational change and safety performance excellence.
David's education has focused on the study of industrial-organisational and counseling psychology at the graduate level. This along with his experience as a cognitive behavioural psychotherapist, guides his person-based safety interventions with senior executive teams, frontline leaders, and field level work groups within the heavy industry sector.
David maintains strong working alliances within the nuclear energy, oil and gas, construction, mining, smelting, pipeline fabrication/installation, and explosives industries. He assists clients across the United States, Canada, Europe, Australia, and South Africa. David is a member of the American Society for Training and Development, and has presented at several international safety conferences.
David enjoys photography and exploring the outdoors in Colorado and internationally, with his family. Professionally, David enjoys co-creating world class safety results through applied neuro-anatomy including enhancing the effectiveness of leadership teams, safety meetings and orientations, and risk assessment practices. David also dedicates time to writing educational articles regarding adult learning best practices including HSE learning durability, and effective ways to create meaningful, memorable, and effective health and safety interventions
Franc Hayes
Facilitator
Franc brings a diverse history of experience to the Sentis team. His former employment included facilitating a support group for male Sexual Abuse survivors, counselling clients connected to a Residential Drug and Alcohol Rehabilitation facility, lecturing at Bond University in Ethics & Professional Issues in Counselling, and also looking after the well-being of people living with HIV/AIDS at the Queensland AIDS Council. Franc also ran a Private Counselling practice that catered for clients with issues of Parenting, Conflict Resolution, Behaviour Modification, Abuse, Addictions, Youth, all with a focus on empowerment and self-determination. All these roles considered and encouraged the health, safety, and well-being of the people involved so a switch to Sentis is an obvious progression.
Peter Kennedy
Project Manager
Peter joined Sentis in 2008 as a Facilitator for the Brisbane team, and made the transition to Project Manager in late 2010. Peter holds a Masters degree in Sport and Exercise Psychology, and is a Registered Psychologist in Australia. Prior to joining Sentis, Peter worked as an applied practitioner, consulting with a wide variety of clients ranging from athletes to individuals within the corporate health sector. Peter's goal is to use evidence-based practice to assist people to develop the psychological skills that can assist them in achieving peak performance, emotional resilience, and overall well-being. In particular, Peter is invested in learning about new therapeutic approaches and their application to ZIP. Overall, Peter's strong interest in health and well-being lends to his passion for facilitating people through their journey towards a more rich, meaningful life. With regards to his Project Manager role, Peter is responsible for ensuring that our clients are continually delivered exceptional services. This includes everything from maintaining quality client relationships to the development of strategic rollout plans which assist the client towards the goal of zero incidents in the workplace. By combining his knowledge of performance psychology with the core values of Sentis, Peter enjoys the challenge of delivering ZIP to achieve his goal of empowering clients to ensure that they consistently make gains towards optimal health and safety outcomes. In terms of personal growth, Peter enjoys challenging himself through the avenues of music, photography, and various sporting endeavours.
Michelle Brown
Business Development Reporting Manager & Facilitator Manager-Americas
Michelle completed her qualifications and research at the University of Queensland and is registered with the Psychology Board of Australia. Before joining Sentis in 2007, Michelle practiced psychology in the non-for-profit and government sectors, providing specialist assessment, diagnosis, therapy and education in developmental psychology. While working with education departments, community groups, non-government agencies and individuals, Michelle became increasingly interested in the barriers and predictors to change at the individual and systems level.
It was while indulging her passion for international travel and culture that Michelle decided to make the shift to the consulting sector, to integrate her research, assessment and clinical skills with her interests in systems change. Since starting with Sentis as a Facilitator in Brisbane, Michelle has filled roles in product development, project management, internal culture development, coaching, and team management, and has brought that experience with her to her business development role in Denver, Colorado. Michelle skis the Rocky Mountains when she can, but is most often found at airports, looking for an adventure.
Steven Bennetts
Facilitator
Steve joined Sentis in March 2011 and brings his experience working with individuals, groups and organisations in the areas of criminal, clinical, and occupational psychology. Steve is a registered psychologist holding Master degrees in fields of Criminology and Psychology. He has over 10 years of practical experience working in people and organisational health risk management and leadership.
Steve's work within the organisational domain includes extensive experience in complex human resource issues, investigations and assessments, team resilience building and wellness, group facilitation, organisational health and hazard management, peer support programs, employee assistance programs, and workplace pre and post critical incident support.
Steve's passion for helping people flourish in life comes from spending 5 years in State government child protection where he spent time working on the frontline as a child protection officer and providing specialist psychological services to 2,200 employees including building team resilience and wellness, understanding organisational health risk, peer support programs, workplace pre and post critical incident support, and occupational violence audits of workplaces.
Prior to his career shift into the psychology of people and organisations, Steve worked in the computer industry as a retail business owner and in the marine industry as a sailing instructor and rescue boat driver. Outside the work environment Steve balances his pursuit for the perfect wave with spending time with his family.
Chandra Clements
BBus(IR&HR), BSc(Psych), GDipCom, FAIM.
Chief Executive Officer
With a diverse industry background spanning education, retail, mining, construction and distribution, Chandra has built her professional career around the application of psychological concepts to global business issues. Her success has relied on her ability to connect with ‘untapped’ human potential in organisations such as Rio Tinto, Fluor Daniel, OPSM, and Campbell Brothers. In 2009, she led a business of 380 employees to achieve a Lost Time Injury rate of zero, down from 19 two years earlier. Chandra has been involved in the design and implementation of customised business solutions such as a worldwide executive profiling diagnostic, a leadership enhancement program designed to assist organisations to deal with the lack of qualified resources in the mining industry, as well as the design and facilitation of a cultural development program aimed at improving holistic business performance in the resources sector. Since joining Sentis, Chandra has increased the number of psychologists by 40% and has implemented a global business model aimed at expanding the service offering of Sentis beyond neurosafety and in to the fields of cultural enhancement, leadership development and corporate wellbeing. She is a passionate leader who thrives on client success and the ability to accommodate cultural awareness and complex business challenges in to the responsiveness of Sentis’ solutions.
Charlotte Jameson
Facilitator
As a facilitator within Sentis, Charlotte brings with her a background in Psychology, Coaching, Neuro Linguistic Programing and practical experiences within the heavy industry. Having had experiences directly within the Safety Division of a top tier company, Charlotte has also rolled out the National Graduate Program, Leadership Programs and Coaching Workshops for front line leaders across 11 different business units.
Charlotte's practical experiences involve onsite coaching with front line leaders spending time on many different sites. These sites include; underground tunnels, railways, open cut mines, refurbishment of hospitals, desalination plants and aviation workshops. Such exposure coupled with experience within 'people development', Charlotte can relate well to people's experiences on various work sites.
Jessica Cranswick
Facilitator
Jessica joined the Sentis team as a registered Psychologist with a Masters degree in Industrial/Organisational Psychology. Jessica brings with her to Sentis experience as part of the safety team at Western Power; a utilities company in Western Australia. Jessica was responsible for coordinating the appropriate and timely response to all hazards and incidents experienced by the organisation and from here truly discovered her passion for safety and well-being. Jessica has conducted both applied and quasi-experimental research in these areas including the design and analysis of a work/life balance survey for Halifax Bank of Scotland Australia (HBOSA) and an investigation into facilitating the prospective memory of air traffic controllers in an effort to reduce fatal errors whilst maintaining timely performance of other routine tasks. Here at Sentis, Jessica is very passionate about coaching leaders and team members to make helpful safety choices. She brings lots of energy and fun into the programs she facilitates.
Eric Napier
Facilitator
Eric brings to Sentis three decades of front line experience in a safety, operations and logistics role in a diverse range of industries predominately servicing remote and challenging environments.
These roles demanded meticulous risk management practices with an unrelenting safety focus. Eric's safety career commenced working as a Professional Ski Patroller in Australia, USA and New Zealand. In the role of Ski Patrol Director he implemented innovative public safety programs, was a national examiner and leader of an industry recognised rescue team.
He then worked as an Operations Manager and Guide with two of New Zealand's most preeminent mountain and helicopter ski guiding organisations which were reliant on an enduring and proactive team safety culture extending to the education and communication of best practice safety processes to an international clientele. Prior to joining Sentis, Eric worked in the field of safety and logistics as Location Manager in the production of a number of large budget international feature film projects with up to 500 onsite personnel. During this time he also worked in a relief safety role on offshore oil and gas rigs.
Proactive safety initiatives and decisive leadership attributes have been a common thread throughout Eric's career, and he is now enjoying the rewards of Facilitating a cognitive behavioural based safety approach in helping Sentis clients meet their safety challenges through embracing a new perspective on safety and well-being.
Marissa Afton
Sentinel Specialist - Reporting
Bryce Ridgeway
Business Development & Reporting Manager
Bryce is Business Development & Reporting Manager at Sentis and is one of our most senior and experienced Client Team members. A registered psychologist, Bryce has worked in the field of psychology for over seven years, predominantly in forensic and organisational settings. Bryce’s professional history has focused creating attitudinal and behavioural change through group and individual interventions. Since joining Sentis in 2007, Bryce has facilitated the Zero Incident Process (ZIP) training programs across Australia, and in Africa and Europe, with a particular focus on safety leadership development. As a Project Manager he has worked closely with a range of resource industry and construction clients to assist them to achieve individual and organisational change, and establish safer cultures within their businesses.
Lauren Hancock
Project Manager
Lauren is a Registered Psychologist and holds a Master of Counselling Psychology degree from Curtin University. In joining Sentis as a Project Manager, Lauren gets to apply her passion for organisational change, health, safety and wellbeing in the workplace and her knowledge of change and the brain to our client's safety culture change goals.
Prior to working for Sentis, Lauren spent six years in counselling roles in both health and corporate settings as well as in private practice. Most recently Lauren was working in a private practice providing counselling and coaching to individuals, couples and adolescents to assist them to make changes in their lives to achieve their mental and relationship health and wellbeing goals. Lauren takes a positive psychology, solution focused approach to her work with individuals inspiring them to take a new look at their challenges. Lauren has also worked extensively in the gambling sector providing both problem gambling counselling and creating responsible gambling policy as well as facilitating and coaching staff in responsible gambling programs for major gambling providers.
Lauren loves working closely with her clients to apply her ZIP and project management capabilities to effectively integrate ZIP into client's safety culture and working with senior leaders across sites to lead their people in having a safe place to work. Whenever she gets the chance, you will find her underground, in a truck or at a tool box talk ensuing she understand her client industry and getting her hands dirty!
Esther Schwald
Contract and Business Improvement Specialist
Esther is our Contract and Business Improvement Specialist. In her role, Esther oversees the global management of client related contracts, Sentis' intellectual property and trademarking. Esther also manages a number of business improvement projects across Sentis globally. Esther originally studied Information Technology and Commerce at Murdoch University in Perth, and worked as an IT Consultant for six years at the beginning of her professional career. Looking for a change in direction, Esther then embarked on a path that saw her gain a broad range of international experiences across numerous industries in senior management positions. This included working as a Sales Manager for an international property company in Spain and being appointed as the Managing Director of an international language school in Zurich. Esther subsequently returned to Perth and was selected to be the CEO of a renowned architectural company before joining Sentis in 2008. Since then, Esther has worked in a number of senior positions at Sentis and also completed her Masters of Leadership and Management at Curtin University's Graduate School of Business. She continues to be involved with Curtin University as both a mentor to MBA/MLM students and occasional speaker.
Nicole Heffernan
Facilitator
Nicole comes to Sentis having spent the last five years working in the not for profit sector. During this time she worked in a variety of therapeutic roles with traumatized and abused children and youth as well as their carers, including managing a group home for teenage boys and supporting residential foster placements. Nicole completed her psychology degree with honours through Curtin University in 2006. She is currently working towards achieving full registration as a psychologist.
At Sentis, Nicole brings her skills, experience and enthusiasm to her role as a facilitator in helping clients to better understand their brains and improve their overall safety and well-being.