Nicole Heffernan
Facilitator
Nicole comes to Sentis having spent the last five years working in the not for profit sector. During this time she worked in a variety of therapeutic roles with traumatized and abused children and youth as well as their carers, including managing a group home for teenage boys and supporting residential foster placements. Nicole completed her psychology degree with honours through Curtin University in 2006. She is currently working towards achieving full registration as a psychologist.
At Sentis, Nicole brings her skills, experience and enthusiasm to her role as a facilitator in helping clients to better understand their brains and improve their overall safety and well-being.
Eric Napier
Facilitator
Eric brings to Sentis three decades of front line experience in a safety, operations and logistics role in a diverse range of industries predominately servicing remote and challenging environments.
These roles demanded meticulous risk management practices with an unrelenting safety focus. Eric's safety career commenced working as a Professional Ski Patroller in Australia, USA and New Zealand. In the role of Ski Patrol Director he implemented innovative public safety programs, was a national examiner and leader of an industry recognised rescue team.
He then worked as an Operations Manager and Guide with two of New Zealand's most preeminent mountain and helicopter ski guiding organisations which were reliant on an enduring and proactive team safety culture extending to the education and communication of best practice safety processes to an international clientele. Prior to joining Sentis, Eric worked in the field of safety and logistics as Location Manager in the production of a number of large budget international feature film projects with up to 500 onsite personnel. During this time he also worked in a relief safety role on offshore oil and gas rigs.
Proactive safety initiatives and decisive leadership attributes have been a common thread throughout Eric's career, and he is now enjoying the rewards of Facilitating a cognitive behavioural based safety approach in helping Sentis clients meet their safety challenges through embracing a new perspective on safety and well-being.
Melissa Copeman
Facilitator
Melissa is a Psychologist, and joined Sentis as a Facilitator in November 2008. Prior to this, Melissa gained valuable clinical experience in a variety of alcohol and other drug (AOD) treatment settings, including a residential rehabilitation facility and an opioid treatment clinic.
Melissa's interest in the AOD field has seen her gaining expertise in the assessment and treatment of clients with substance abuse difficulties, contributing to the evaluation and development of therapeutic programs, as well as publishing her research project in the Journal of Substance Use. Melissa has furthered her skills by running her own private practice, as well as working for the Child and Youth Mental Health Service which dealt with the assessment and treatment of children and adolescents with severe and complex mental health issues, and their families.
Melissa brings a passion for helping others to effect change in their lives, a desire to learn and grow, and to enjoy this journey in life.
Bryce Ridgeway
Business Development & Reporting Manager
Bryce is Business Development & Reporting Manager at Sentis and is one of our most senior and experienced Client Team members. A registered psychologist, Bryce has worked in the field of psychology for over seven years, predominantly in forensic and organisational settings. Bryce’s professional history has focused creating attitudinal and behavioural change through group and individual interventions. Since joining Sentis in 2007, Bryce has facilitated the Zero Incident Process (ZIP) training programs across Australia, and in Africa and Europe, with a particular focus on safety leadership development. As a Project Manager he has worked closely with a range of resource industry and construction clients to assist them to achieve individual and organisational change, and establish safer cultures within their businesses.
Kanwar Singh
Facilitator
Kanwar has a ten year history of working in Training and Development. His professional qualifications include undergraduate and post graduate degrees in the areas of Business, Information Management Systems and Training. Kanwar's training and development and consulting experiences has seen him work across the globe throughout Australia, Asia and Europe. Prior to becoming part of the Sentis Team, Kanwar worked in England for over five years in a range of industries including the Legal (Lexis Nexis Butterworths) and Local and Central government (British Meat Hygiene Services). Kanwar's management extensive and complex learning and development project which included implementing brand new initiatives and always developed very strong relationships with his clients and achieved successful outcomes. Prior to this work, Kanwar worked as a Training and Placement professional in a Registered Training and Apprenticeship Centre in WA. In this role, Kanwar provided training and support to families, youth at risk, migrants and professionals seeking to get back to their chosen careers after long term sickness. In the beginning of Kanwar's career, he has also worked in the petroleum industry as an onshore and offshore surveyor in WA. Kanwar has a gift for languages where he speaks four different languages including English, Italian, Punjabi and Hindi. Kanwar also has a keen interest in travelling and understanding different cultures and traditions. Kanwar is also a hobby photographer and loves capturing people and scenic moments. At Sentis, Kanwar brings along his friendly and respectful attitude when facilitating and really enjoys helping individuals work towards their life goals through understanding and controlling their brains using ZIP principles and tools.
Jessica Cranswick
Facilitator
Jessica joined the Sentis team as a registered Psychologist with a Masters degree in Industrial/Organisational Psychology. Jessica brings with her to Sentis experience as part of the safety team at Western Power; a utilities company in Western Australia. Jessica was responsible for coordinating the appropriate and timely response to all hazards and incidents experienced by the organisation and from here truly discovered her passion for safety and well-being. Jessica has conducted both applied and quasi-experimental research in these areas including the design and analysis of a work/life balance survey for Halifax Bank of Scotland Australia (HBOSA) and an investigation into facilitating the prospective memory of air traffic controllers in an effort to reduce fatal errors whilst maintaining timely performance of other routine tasks. Here at Sentis, Jessica is very passionate about coaching leaders and team members to make helpful safety choices. She brings lots of energy and fun into the programs she facilitates.
Nadia van der Woude
Facilitator
Nadia is a registered Psychologist and has completed her honours and a postgraduate Diploma in Education at the University of Western Australia. Prior to coming to Sentis in 2006, Nadia had worked as a Psychologist across a number of speciality disciplines. Nadia worked as a School Psychologist with the Department of Education, Western Australia and assisted various educational and government agencies to achieve their behaviour change goals for individual clients. Nadia's role as a group facilitator in a highly regarded inpatient mental health unit saw her further develop her experiences and skill as a psychology consultant. Through this work, Nadia has gained a reputation among her peers as a consummate professional who is a highly competent consultant in the field of cognitive-behavioural psychology. Nadia has brought her skills and experiences to Sentis where she is primarily involved in the client team and supports our clients can achieve their safety and leadership goals, individually and as an organisation. Nadia has lots of energy and passion for her work with her team and this is reflected by her drive to constantly improve her skills and knowledge in leadership and safety in the heavy industry.
Lauren Hancock
Project Manager
Lauren is a Registered Psychologist and holds a Master of Counselling Psychology degree from Curtin University. In joining Sentis as a Project Manager, Lauren gets to apply her passion for organisational change, health, safety and wellbeing in the workplace and her knowledge of change and the brain to our client's safety culture change goals.
Prior to working for Sentis, Lauren spent six years in counselling roles in both health and corporate settings as well as in private practice. Most recently Lauren was working in a private practice providing counselling and coaching to individuals, couples and adolescents to assist them to make changes in their lives to achieve their mental and relationship health and wellbeing goals. Lauren takes a positive psychology, solution focused approach to her work with individuals inspiring them to take a new look at their challenges. Lauren has also worked extensively in the gambling sector providing both problem gambling counselling and creating responsible gambling policy as well as facilitating and coaching staff in responsible gambling programs for major gambling providers.
Lauren loves working closely with her clients to apply her ZIP and project management capabilities to effectively integrate ZIP into client's safety culture and working with senior leaders across sites to lead their people in having a safe place to work. Whenever she gets the chance, you will find her underground, in a truck or at a tool box talk ensuing she understand her client industry and getting her hands dirty!
Anthony Gibbs
Regional Manager
Since joining Sentis in 2008, Anthony’s passion for safety and assisting both individuals and organisations through positive change processes has driven him to work in numerous industries across Australia and throughout the world. Prior to working at Sentis, Anthony worked as a Psychologist treating addiction and chronic mental health conditions. It was this initial cognitive- behavioural insight that fuelled his desire to undertake work and employ practices that can improve the life and safety of people in a proactive fashion. These experiences combined with a down-to-earth attitude, have enabled Anthony to take on an approach to psychological safety that is both practical and tangible.
As the Regional Manager of Sentis, Anthony is passionate about safe production and is proud to be leading a multi-disciplinary group of people who assist organisations in creating real and lasting change.
Darren Kennedy
Quality Assurance Manager
Darren joined the Sentis team in 2011 in the newly formed role of QA Manager. His focus is to ensure Sentis provides the highest quality service and project management to Clients and this will include continuous development and improvement of the Sentis auditing, reporting and feedback systems.
Darren completed a Bachelor of Business at the University of Queensland and has developed his career in the private sector of the Hospitality and Distribution industries. Darren has extensive experience in areas including accounting, sales, logistics, business operations and systems, man management and tenders and contracts management. In the two years prior to starting with Sentis Darren concentrated on developing new and existing business with Clients that had specific, large scale operational and logistical requirements. This required intensive analysis of a customer's requirements and integration of these into the business structure so that the client's needs were met. Darren has found this experience invaluable and it has allowed him to develop his skills and ability to understand and relate to a client's needs to facilitate successful outcomes for both parties.
Darren enjoys family time with his wife and two children and looks forward to camping, bush walking and a hit of golf whenever he can.
Esther Schwald
Contract and Business Improvement Specialist
Esther is our Contract and Business Improvement Specialist. In her role, Esther oversees the global management of client related contracts, Sentis' intellectual property and trademarking. Esther also manages a number of business improvement projects across Sentis globally. Esther originally studied Information Technology and Commerce at Murdoch University in Perth, and worked as an IT Consultant for six years at the beginning of her professional career. Looking for a change in direction, Esther then embarked on a path that saw her gain a broad range of international experiences across numerous industries in senior management positions. This included working as a Sales Manager for an international property company in Spain and being appointed as the Managing Director of an international language school in Zurich. Esther subsequently returned to Perth and was selected to be the CEO of a renowned architectural company before joining Sentis in 2008. Since then, Esther has worked in a number of senior positions at Sentis and also completed her Masters of Leadership and Management at Curtin University's Graduate School of Business. She continues to be involved with Curtin University as both a mentor to MBA/MLM students and occasional speaker.
Shannon Pennisi
Research Manager
Shannon joined Sentis in 2008 and is currently the Research Manager for Sentis globally. Shannon leads the Research Team at Sentis to design and implement assessment related products and services that support Sentis' programs and services. This also involves the development and implementation of efficacy research to examine the impact of our programs and services on our various client sites. Prior to joining Sentis, Shannon consulted across a range of areas within Organisational Psychology. Shannon's previous roles have included psychological assessment, personnel selection and recruitment, training design and delivery, leadership development, team building, and culture surveys. Shannon has worked across a number of industries and particularly in the mining and resources sector. Shannon is a Registered Psychologist who holds a Masters degree in Organisational Psychology and is a Member of the Australian Psychological Society (APS) and an Associate Member of the College of Organisational Psychologists (COPS). Shannon is currently pursuing a Doctorate in Organisational Psychology at Griffith University.
Mathew Bowen
Global Operations Manager
Mathew is the Regional Manager for our Western Region and is responsible for overseeing all of our work in Western Australia, Northern Territory, North America, South America and Africa. Since joining Sentis in 2006 Mathew has held a number of positions within Sentis and throughout that time has delivered training, coaching and cultural change management services to a range of construction, mining and utility organisations across Australia, Africa, Asia, North America, New Zealand and Europe. Mathew is a registered psychologist and with 11 years in the field has worked across a range of areas 19 including forensic, counselling, clinical and organisational settings, with a strong focus on behavioural and attitudinal change. Mathew also brings a diverse background having worked throughout the residential construction industry and in hospitality management prior to becoming a psychologist.
Franc Hayes
Facilitator
Franc brings a diverse history of experience to the Sentis team. His former employment included facilitating a support group for male Sexual Abuse survivors, counselling clients connected to a Residential Drug and Alcohol Rehabilitation facility, lecturing at Bond University in Ethics & Professional Issues in Counselling, and also looking after the well-being of people living with HIV/AIDS at the Queensland AIDS Council. Franc also ran a Private Counselling practice that catered for clients with issues of Parenting, Conflict Resolution, Behaviour Modification, Abuse, Addictions, Youth, all with a focus on empowerment and self-determination. All these roles considered and encouraged the health, safety, and well-being of the people involved so a switch to Sentis is an obvious progression.
Martin Royal
Facilitator
Martin is an enthusiastic bilingual safety psychology professional who applies his curiosity, creativity, and critical thinking to assist clients in achieving personal and professional breakthroughs. At Sentis, Martin brings his humour, open-mindedness, and result-oriented approach to deliver mind-changing ZIP training programs in English and French across the globe. He holds a master's degree in industrial and organisational psychology from Saint Mary's University and brings a strong understanding of how organisational systems influence individuals and vice-versa. He has designed and facilitated various undergraduate courses in psychology and management, at both the Royal Military College of Canada and Concordia University.
Prior to joining Sentis in 2011, Martin worked as a guidance counsellor where he designed and facilitated career development training workshops and coached individuals in defining exciting career plans and conducting effective job search. Over the years, he has developed an expertise focused on training facilitation, training design, psychological assessment, career coaching, and organizational studies and design.
Martin's vision is to contribute to the creation of "Aha" moments in people's lives to enable them to acquire new perspectives in their personal and professional development.
Peter Kennedy
Project Manager
Peter joined Sentis in 2008 as a Facilitator for the Brisbane team, and made the transition to Project Manager in late 2010. Peter holds a Masters degree in Sport and Exercise Psychology, and is a Registered Psychologist in Australia. Prior to joining Sentis, Peter worked as an applied practitioner, consulting with a wide variety of clients ranging from athletes to individuals within the corporate health sector. Peter's goal is to use evidence-based practice to assist people to develop the psychological skills that can assist them in achieving peak performance, emotional resilience, and overall well-being. In particular, Peter is invested in learning about new therapeutic approaches and their application to ZIP. Overall, Peter's strong interest in health and well-being lends to his passion for facilitating people through their journey towards a more rich, meaningful life. With regards to his Project Manager role, Peter is responsible for ensuring that our clients are continually delivered exceptional services. This includes everything from maintaining quality client relationships to the development of strategic rollout plans which assist the client towards the goal of zero incidents in the workplace. By combining his knowledge of performance psychology with the core values of Sentis, Peter enjoys the challenge of delivering ZIP to achieve his goal of empowering clients to ensure that they consistently make gains towards optimal health and safety outcomes. In terms of personal growth, Peter enjoys challenging himself through the avenues of music, photography, and various sporting endeavours.
Charlotte Jameson
Facilitator
As a facilitator within Sentis, Charlotte brings with her a background in Psychology, Coaching, Neuro Linguistic Programing and practical experiences within the heavy industry. Having had experiences directly within the Safety Division of a top tier company, Charlotte has also rolled out the National Graduate Program, Leadership Programs and Coaching Workshops for front line leaders across 11 different business units.
Charlotte's practical experiences involve onsite coaching with front line leaders spending time on many different sites. These sites include; underground tunnels, railways, open cut mines, refurbishment of hospitals, desalination plants and aviation workshops. Such exposure coupled with experience within 'people development', Charlotte can relate well to people's experiences on various work sites.
Autumn Krauss
Chief Scientist
Autumn Krauss is a Chief Scientist at Sentis. She graduated with a Ph.D. in Industrial and Organisational Psychology with a Specialisation in Occupational Health Psychology from Colorado State University.
In her role at Sentis, Autumn partners with clients to conduct research demonstrating the impact of Sentis' services and programs. She also collaborates with academicians to present and publish scientific research related to occupational safety and health. Prior to being at Sentis, Autumn was a Senior Scientist in Kronos' Hiring Solutions Group. Autumn has authored several journal articles, book chapters, and encyclopedia entries as well as conducting numerous conference presentations regarding occupational safety and health, personnel selection, and employee onboarding. In addition, Autumn has been the recipient of research grants from funding institutions such as the National Institute for Occupational Safety and Health, the Colorado Injury Control Research Center, the Society for Industrial and Organisational Psychology (SIOP), and the Society for Human Resource Management (SHRM) Foundation.
Autumn is passionate about local sustainable eating. She enjoys cooking good food and eating it with good friends and family.