Nicole Heffernan
Facilitator
Nicole comes to Sentis having spent the last five years working in the not for profit sector. During this time she worked in a variety of therapeutic roles with traumatized and abused children and youth as well as their carers, including managing a group home for teenage boys and supporting residential foster placements. Nicole completed her psychology degree with honours through Curtin University in 2006. She is currently working towards achieving full registration as a psychologist.
At Sentis, Nicole brings her skills, experience and enthusiasm to her role as a facilitator in helping clients to better understand their brains and improve their overall safety and well-being.
Franc Hayes
Facilitator
Franc brings a diverse history of experience to the Sentis team. His former employment included facilitating a support group for male Sexual Abuse survivors, counselling clients connected to a Residential Drug and Alcohol Rehabilitation facility, lecturing at Bond University in Ethics & Professional Issues in Counselling, and also looking after the well-being of people living with HIV/AIDS at the Queensland AIDS Council. Franc also ran a Private Counselling practice that catered for clients with issues of Parenting, Conflict Resolution, Behaviour Modification, Abuse, Addictions, Youth, all with a focus on empowerment and self-determination. All these roles considered and encouraged the health, safety, and well-being of the people involved so a switch to Sentis is an obvious progression.
Luke Greenwood
Facilitator
Luke is a Registered Psychologist, who joined Sentis as a facilitator in 2011. He has completed a Bachelor of Psychology and Masters in Applied Psychology (Organisational), focusing on workplace motivation and organisational commitment at both an individual and leadership level. After completing his studies, Luke joined one of Australasia's frontline workforce management organisations as a human resource management consultant with a direct focus on psychometric assessment, training and organisational development. Previously, Luke has had experience working with the Australian Defence Force, where he designed and delivered a number of training programs to combat occupational health and safety issues, targeting both managerial and individual initiatives. Additionally, Luke had a particular focus on the internal recruitment processes and the screening of personnel for Post-Traumatic Stress Disorder. Luke also has extensive experience across a variety of human resource roles and this is where he first developed his enthusiasm and interest towards facilitating.
Luke brings his personable and fun-loving attitude to his facilitation and presents a passion for empowering the potential of individuals to achieve a greater understanding of safety and how they can take control in their lives.
Chandra Clements
BBus(IR&HR), BSc(Psych), GDipCom, FAIM.
Chief Executive Officer
With a diverse industry background spanning education, retail, mining, construction and distribution, Chandra has built her professional career around the application of psychological concepts to global business issues. Her success has relied on her ability to connect with ‘untapped’ human potential in organisations such as Rio Tinto, Fluor Daniel, OPSM, and Campbell Brothers. In 2009, she led a business of 380 employees to achieve a Lost Time Injury rate of zero, down from 19 two years earlier. Chandra has been involved in the design and implementation of customised business solutions such as a worldwide executive profiling diagnostic, a leadership enhancement program designed to assist organisations to deal with the lack of qualified resources in the mining industry, as well as the design and facilitation of a cultural development program aimed at improving holistic business performance in the resources sector. Since joining Sentis, Chandra has increased the number of psychologists by 40% and has implemented a global business model aimed at expanding the service offering of Sentis beyond neurosafety and in to the fields of cultural enhancement, leadership development and corporate wellbeing. She is a passionate leader who thrives on client success and the ability to accommodate cultural awareness and complex business challenges in to the responsiveness of Sentis’ solutions.
Lauren Hancock
Project Manager
Lauren is a Registered Psychologist and holds a Master of Counselling Psychology degree from Curtin University. In joining Sentis as a Project Manager, Lauren gets to apply her passion for organisational change, health, safety and wellbeing in the workplace and her knowledge of change and the brain to our client's safety culture change goals.
Prior to working for Sentis, Lauren spent six years in counselling roles in both health and corporate settings as well as in private practice. Most recently Lauren was working in a private practice providing counselling and coaching to individuals, couples and adolescents to assist them to make changes in their lives to achieve their mental and relationship health and wellbeing goals. Lauren takes a positive psychology, solution focused approach to her work with individuals inspiring them to take a new look at their challenges. Lauren has also worked extensively in the gambling sector providing both problem gambling counselling and creating responsible gambling policy as well as facilitating and coaching staff in responsible gambling programs for major gambling providers.
Lauren loves working closely with her clients to apply her ZIP and project management capabilities to effectively integrate ZIP into client's safety culture and working with senior leaders across sites to lead their people in having a safe place to work. Whenever she gets the chance, you will find her underground, in a truck or at a tool box talk ensuing she understand her client industry and getting her hands dirty!
Esther Schwald
Contract and Business Improvement Specialist
Esther is our Contract and Business Improvement Specialist. In her role, Esther oversees the global management of client related contracts, Sentis' intellectual property and trademarking. Esther also manages a number of business improvement projects across Sentis globally. Esther originally studied Information Technology and Commerce at Murdoch University in Perth, and worked as an IT Consultant for six years at the beginning of her professional career. Looking for a change in direction, Esther then embarked on a path that saw her gain a broad range of international experiences across numerous industries in senior management positions. This included working as a Sales Manager for an international property company in Spain and being appointed as the Managing Director of an international language school in Zurich. Esther subsequently returned to Perth and was selected to be the CEO of a renowned architectural company before joining Sentis in 2008. Since then, Esther has worked in a number of senior positions at Sentis and also completed her Masters of Leadership and Management at Curtin University's Graduate School of Business. She continues to be involved with Curtin University as both a mentor to MBA/MLM students and occasional speaker.
Kristi Carpenter
Facilitator
Kristi joined Sentis in 2011 as a facilitator in the Brisbane based team. She is a registered Occupational Therapist in Australia, and holds a Bachelor of Occupational Therapy, Post Graduate Diploma in Occupational Therapy Practice and a Graduate Certificate in Adult Learning and Training.
Kristi has a clinical background working in mental health within New Zealand and the United Kingdom, with positions in government organisations and more recently through her own private practice. Clinically she has drawn on a wide range of psychological interventions (Psycho-education, Cognitive Behavioural Therapy, Motivational Interviewing, goal setting) alongside her holistic, occupational focus in therapy to facilitate well-being in rural and urban communities. Kristi has also worked in adult education as a lecturer at the School of Occupational Therapy in Dunedin, New Zealand.
Kristi has a passion for preventative and proactive intervention to avoid the 'ambulance at the bottom of the cliff' approach to health and safety.
Steven Bennetts
Facilitator
Steve joined Sentis in March 2011 and brings his experience working with individuals, groups and organisations in the areas of criminal, clinical, and occupational psychology. Steve is a registered psychologist holding Master degrees in fields of Criminology and Psychology. He has over 10 years of practical experience working in people and organisational health risk management and leadership.
Steve's work within the organisational domain includes extensive experience in complex human resource issues, investigations and assessments, team resilience building and wellness, group facilitation, organisational health and hazard management, peer support programs, employee assistance programs, and workplace pre and post critical incident support.
Steve's passion for helping people flourish in life comes from spending 5 years in State government child protection where he spent time working on the frontline as a child protection officer and providing specialist psychological services to 2,200 employees including building team resilience and wellness, understanding organisational health risk, peer support programs, workplace pre and post critical incident support, and occupational violence audits of workplaces.
Prior to his career shift into the psychology of people and organisations, Steve worked in the computer industry as a retail business owner and in the marine industry as a sailing instructor and rescue boat driver. Outside the work environment Steve balances his pursuit for the perfect wave with spending time with his family.
Marissa Afton
Sentinel Specialist - Reporting
David Musgrave
Facilitator Manager-America (Acting)
David hails from Canada, and has been supporting our global clients via cutting edge, neuroscience based safety education and coaching for the past 5 years. David's role also includes providing post-training leadership coaching, and teams-level in field support, that effectively brings training concepts alive within client organisations to facilitate effective organisational change and safety performance excellence.
David's education has focused on the study of industrial-organisational and counseling psychology at the graduate level. This along with his experience as a cognitive behavioural psychotherapist, guides his person-based safety interventions with senior executive teams, frontline leaders, and field level work groups within the heavy industry sector.
David maintains strong working alliances within the nuclear energy, oil and gas, construction, mining, smelting, pipeline fabrication/installation, and explosives industries. He assists clients across the United States, Canada, Europe, Australia, and South Africa. David is a member of the American Society for Training and Development, and has presented at several international safety conferences.
David enjoys photography and exploring the outdoors in Colorado and internationally, with his family. Professionally, David enjoys co-creating world class safety results through applied neuro-anatomy including enhancing the effectiveness of leadership teams, safety meetings and orientations, and risk assessment practices. David also dedicates time to writing educational articles regarding adult learning best practices including HSE learning durability, and effective ways to create meaningful, memorable, and effective health and safety interventions
Michelle Brown
Business Development Reporting Manager & Facilitator Manager-Americas
Michelle completed her qualifications and research at the University of Queensland and is registered with the Psychology Board of Australia. Before joining Sentis in 2007, Michelle practiced psychology in the non-for-profit and government sectors, providing specialist assessment, diagnosis, therapy and education in developmental psychology. While working with education departments, community groups, non-government agencies and individuals, Michelle became increasingly interested in the barriers and predictors to change at the individual and systems level.
It was while indulging her passion for international travel and culture that Michelle decided to make the shift to the consulting sector, to integrate her research, assessment and clinical skills with her interests in systems change. Since starting with Sentis as a Facilitator in Brisbane, Michelle has filled roles in product development, project management, internal culture development, coaching, and team management, and has brought that experience with her to her business development role in Denver, Colorado. Michelle skis the Rocky Mountains when she can, but is most often found at airports, looking for an adventure.
Jessica Cranswick
Facilitator
Jessica joined the Sentis team as a registered Psychologist with a Masters degree in Industrial/Organisational Psychology. Jessica brings with her to Sentis experience as part of the safety team at Western Power; a utilities company in Western Australia. Jessica was responsible for coordinating the appropriate and timely response to all hazards and incidents experienced by the organisation and from here truly discovered her passion for safety and well-being. Jessica has conducted both applied and quasi-experimental research in these areas including the design and analysis of a work/life balance survey for Halifax Bank of Scotland Australia (HBOSA) and an investigation into facilitating the prospective memory of air traffic controllers in an effort to reduce fatal errors whilst maintaining timely performance of other routine tasks. Here at Sentis, Jessica is very passionate about coaching leaders and team members to make helpful safety choices. She brings lots of energy and fun into the programs she facilitates.
Elizabeth Prazeres
Business Development Manager
Elizabeth Prazeres has a Bachelor's in Psychology from the California State University of Long Beach, a Master's in Environmental Management with coursework in Environmental, Health and Safety from the University of Denver, and over 15 years of business development and leadership experience. Elizabeth started with Sentis in 2010 and works out of the Denver office.
Before joining Sentis, Elizabeth spent several years in the San Francisco area in business development and management. A promotion took Elizabeth to Chicago where she led a regional team in the Midwest region of the US. A desire for warmer weather and mountains brought Elizabeth to Colorado in 2004 where she continued working in business development and leadership in Talent Management strategy and technology. In 2007, she joined a consulting firm as a senior consultant. Her work at this firm included HR strategy and service delivery, change management, and talent management consulting.
Elizabeth spends her free time with family and friends, enjoying the outdoors, and travelling.
Mathew Bowen
Global Operations Manager
Mathew is the Regional Manager for our Western Region and is responsible for overseeing all of our work in Western Australia, Northern Territory, North America, South America and Africa. Since joining Sentis in 2006 Mathew has held a number of positions within Sentis and throughout that time has delivered training, coaching and cultural change management services to a range of construction, mining and utility organisations across Australia, Africa, Asia, North America, New Zealand and Europe. Mathew is a registered psychologist and with 11 years in the field has worked across a range of areas 19 including forensic, counselling, clinical and organisational settings, with a strong focus on behavioural and attitudinal change. Mathew also brings a diverse background having worked throughout the residential construction industry and in hospitality management prior to becoming a psychologist.
Bryce Ridgeway
Business Development & Reporting Manager
Bryce is Business Development & Reporting Manager at Sentis and is one of our most senior and experienced Client Team members. A registered psychologist, Bryce has worked in the field of psychology for over seven years, predominantly in forensic and organisational settings. Bryce’s professional history has focused creating attitudinal and behavioural change through group and individual interventions. Since joining Sentis in 2007, Bryce has facilitated the Zero Incident Process (ZIP) training programs across Australia, and in Africa and Europe, with a particular focus on safety leadership development. As a Project Manager he has worked closely with a range of resource industry and construction clients to assist them to achieve individual and organisational change, and establish safer cultures within their businesses.
Jamie Toth
Sentinel Specialist
Prior to joining the Sentis, Jamie worked for more than 15 years with young people, families and adults within clinical settings. He has formerly held the position of Clinical Director for three Alcohol and Other Drug Treatment facilities, in addition to lecturing for the University of Queensland.
During his time in private practice, Jamie consulted with many organisations, providing clinical supervision, skill based training programs and clinical program design, including the development of an award winning program for the Brisbane Youth Detention Centre.
Jamie has now been a Sentis Facilitator for over 5 years and combines his extensive clinical experience with his knowledge of safety psychology to assists participants towards the goal of enhancing their capacity to improve their personal safety and general well-being.
Chris Rensonnet
Facilitator Manager
Chris joined the Sentis team in 2011 in the position of facilitator manager. His focus is to ensure Sentis provides cliental with the successful delivery of services & programs through overall management of a diverse group of facilitators. This will include maintaining dynamic relationships with facilitators & clients as well as many other teams within Sentis.
Prior to joining Sentis, Chris managed to develop a capacious range of skill sets throughout various private & corporate sectors. His most recent career developments were in the corporate sector as an operations manager of 100+ staff within the Hospitality and Distribution industry. Chris has voluminous experience in areas including, sales management, financial based statistical reporting, contract management, logistics, business operations, man management, as well as OH&S compliance management.
In the five years prior to starting with Sentis Chris scrutinized the amalgamation of two large scale distribution warehouses into one facility whilst also maintaining new and existing business with key clients that had specific, large scale operational and logistical
requirements. Chris has appreciated the opportunity afforded to him within Sentis & looks forward to delivering a dynamic team of world class facilitators whilst maintaining a strong client focus.
Chris enjoys taking time out to enjoy the finer things of life such as family time, surfing, cycling, & walking his two mini foxies – Kirra & Zeppelin.
Shannon Pennisi
Research Manager
Shannon joined Sentis in 2008 and is currently the Research Manager for Sentis globally. Shannon leads the Research Team at Sentis to design and implement assessment related products and services that support Sentis' programs and services. This also involves the development and implementation of efficacy research to examine the impact of our programs and services on our various client sites. Prior to joining Sentis, Shannon consulted across a range of areas within Organisational Psychology. Shannon's previous roles have included psychological assessment, personnel selection and recruitment, training design and delivery, leadership development, team building, and culture surveys. Shannon has worked across a number of industries and particularly in the mining and resources sector. Shannon is a Registered Psychologist who holds a Masters degree in Organisational Psychology and is a Member of the Australian Psychological Society (APS) and an Associate Member of the College of Organisational Psychologists (COPS). Shannon is currently pursuing a Doctorate in Organisational Psychology at Griffith University.